Reviews, Rules & Policies

Reviews

Booking a room on this seaside rental website is so hassle-free! Enter your needs and it will filter out suitable listings, which can also be sorted by distance to the beach or whether they have a balcony. The listing details include high-definition photos, nearby location markers and tenant reviews. The two-bedroom apartment I booked is a 3-minute walk from the beach, consistent with the description, and offers great value for money. I’ll choose it again next time!

I must praise the service of this website! I needed to check in early temporarily, and after contacting customer service, they coordinated it within 10 minutes and also reminded me of the precautions. The landlord sent route guidance when I checked in, and the website also provides a “seaside travel guide” – the recommended niche spots are fantastic. I’ve recommended it to my friends!

This website saved me a lot of money! The listing prices are 10%-20% lower than other platforms, and new users can also get a discount coupon. I booked a seaside apartment for a week, and saved nearly 500 yuan with the discount. The room is clean with complete facilities, and it’s right next to the beach – the value for money is unbeatable!

Rules & Policies

1. Basic Check-in Rules

1.1 Check-in & Check-out Times

• Standard check-in time: After 14:00 on the arrival date; Standard check-out time: Before 12:00 noon on the departure date.
• Early check-in/Late check-out: You must contact the homestay at least 24 hours in advance. The homestay will coordinate based on room availability. If approved, additional fees may apply (calculated by the hour or half-day room rate, subject to confirmation).

1.2 Guest Registration Requirements

• All guests (including children) must present valid identification documents (ID card, passport, Hong Kong/Macau/Taiwan Travel Permit, etc.) during check-in and register the number of guests truthfully.
• The actual number of guests must not exceed the number declared at the time of booking. If you need to add co-residents (including temporary visitors), you must inform the homestay in advance and obtain approval. Overcrowding may result in refusal of check-in.

1.3 Behavioral Restrictions

• Smoking and using open flames (e.g., candles, charcoal) indoors are strictly prohibited. Violators will be liable for a cleaning fee of RMB 200-500. In case of facility damage or safety accidents caused by such violations, full compensation shal such violations, full compensation shall be borne.
• The quiet hours are from 22:00 to 8:00 the next day. Loud noises and playing high-volume music are prohibited to avoid disturbing neighboring residents or other guests.
• Pets are not allowed (except for “pet-friendly” listings). Bringing pets without permission will incur an additional cleaning fee of RMB 300, and you shall be liable for compensation for damage to furniture or appliances caused by pets.

2. Rules for Facility & Item Use

2.1 Responsibility for Facility Care

• Furniture, appliances, kitchenware, bedding, and other facilities in the room can be used normally. If damage is caused by improper manual operation or intentional behavior (e.g., scratched furniture, broken tableware, damaged appliances), compensation shall be made based on the original price of the item or the repair cost.
• Unauthorized moving, disassembling, or modifying of fixed facilities in the room (e.g., curtains, lamps, air conditioner external units) is prohibited. Taking homestay items out of the room is also prohibited.

2.2 Resource Conservation & Hygiene Requirements

• Please save water and electricity. Turn off the air conditioner, lights, and faucets when leaving the room. It is recommended to set the air conditioner temperature no lower than 26℃ in summer and no higher than 20℃ in winter.
• After using the kitchen, clean the kitchenware, wipe the countertop, and sort the garbage into the designated trash bins of the homestay. After using the bathroom, clean up the accumulated water to avoid potential safety hazards caused by slippery floors.

3. Booking & Cancellation Policies

3.1 Booking Confirmation

• After the guest completes the booking and pays the deposit/full amount, the homestay will send a confirmation message (including check-in guidelines and contact information) within 2 hours. The booking is confirmed only with the receipt of this message.
• If there is an error in the booking information (e.g., check-in date, number of guests), you must contact the homestay to modify it 48 hours before check-in. Modifications made within 48 hours of check-in may not be guaranteed.

3.2 Cancellation Rules

• Cancellation 72 hours or more in advance: Full refund of the paid amount (deposit/full amount). A small handling fee may be charged by some platforms, subject to the actual refund amount.
• Cancellation 24-71 hours in advance: 70% refund of the paid amount.
• Cancellation within 24 hours of check-in or no-show: No refund will be given, and the homestay reserves the right to re-rent the room.
• Special circumstances (e.g., natural disasters, epidemic control, and other force majeure events): Relevant proof must be provided, and both parties shall negotiate a refund or rescheduling.

4. Deposit & Fee Policies

4.1 Deposit Collection

• A deposit of RMB 200-1000 (depending on the room type and price) is required upon check-in. Payment methods include cash, WeChat Pay, or Alipay.
• After check-out, the homestay will inspect the room. If no damage, missing items, or rule violations are confirmed, the deposit will be fully refunded within 24 hours.

4.2 Additional Fee Explanation

• Cleaning fee: Some listings include this fee in the room rate; for those that do not, a separate fee of RMB 50-200 per stay is required, subject to the indication on the booking page.
• Extra guest fee: For additional co-residents beyond the booked number, a fee of RMB 50-150 per person per night is required, which must be settled upon check-in.
• Damage compensation fee: Calculated based on the degree of itee: Calculated based on the degree of item damage, confirmed and settled on the spot. Those who refuse to pay will be held accountable through the booking platform or legal channels.

5. Other Supplementary Policies

5.1 Valuables Storage

• The homestay does not provide valuables storage services in public areas. Guests must keep their valuables (such as mobile phones, wallets, and jewelry) properly by themselves. The homestay shall not be liable for loss or theft.

5.2 Safety Reminders

• During your stay, please note the location of fire exits, fire extinguishers, and emergency lights. Blocking fire exits is strictly prohibited. Lock the doors and windows when leaving the room to avoid property loss.
• Engaging in illegal activities (such as gambling, drug use, pyramid schemes, etc.) in the room is prohibited. Once discovered, the police will be notified immediately, and relevant legal responsibilities will be pursued.

5.3 Complaint & Feedback

• If guests have objections to the service or facilities, they can contact the homestay manager at any time (contact information is provided in the check-in confirmation form). The homestay will respond and coordinate to resolve the issue within 1 hour. If the dispute cannot be resolved through negotiation, you may file a complaint with the booking platform.